Approach

  • In every engagement WDPosts will strive to deliver contextual knowledge transfer as appropriate and to the appropriate parties as determined by the customer.
  • Simple fixes may not require much documentation or knowledge transfer but any and all complicated fixes, workarounds, or solutions to issues will also involve documentation and knowledge transfer with the aim of helping prevent further issues along the same lines.
  • WDPosts aims to use a ‘one and done’ approach whenever practical with the customer being empowered to build the next Business Process or Security Group or create the next Custom Report.
  • Customers who do not have the time or the resources or the desire to engage in contextual training or knowledge transfer will receive documentation that they can utilize later on with or without WDPosts assistance.